Refund policy

Returns
At this time we do not issue refunds unless items are damaged upon receiving. Exchanges welcome within 15 days of purchase. (or store credit)

Please email info@westcoastmamas.ca for any further enquiries or to arrange an exchange!

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards
Some health and personal care items (including masks)
Bras and Underwear (kids and adults)
Items purchased at a discount or on sale

To complete your return, please provide your original order number

Please do not send your purchase back to the manufacturer.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive an exchange, shipping costs will apply.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.